Fulfillment for e-commerce brands

Every order proven before it ships.

We pick, pack and ship for online stores. Every box is label-scanned and item-checked, with proof sent to your store.

A packer sealing an order at a pack station

Four checks, in order. No skipping ahead.

The pack station is a gate. Each check has to pass before the next one opens, and the timer runs the whole way.

  1. Scan the label

    Before anything is picked, the shipping label is scanned and matched to the order. Right items in the wrong box cannot happen.

  2. Check every item

    Each line is scanned or counted against the order. Anything short is recorded as backordered, with a reason.

  3. Photograph the box

    The open box is photographed before it is sealed. Included from Growth up.

  4. Report back

    The checks, the label match, the pack time and any photos reach your store as the box is sealed.

An opened mailer box with the order packed inside

Your customer sees their box before it arrives.

Put the packing photo and checks in your shipping email, and “where is my missing item?” is answered before it is asked.

  • A photo of the packed contents
  • Every item checked against the order
  • The shipping label matched to the order
  • Pack time, per order or as the batch average

Packing photos are included from the Growth tier up, and a per-order add-on below it.

Fulfillment you can check.

On the floor

Nothing lost mid-pack
Every step is saved as it happens. A dead tablet or a shift change picks up where it stopped.
Backorders recorded, not hidden
A short item is logged with a reason and reported to you, so your customer hears it from you.
Pack time on every order
Hands-on time per order. Packed in a batch, each order carries the batch average.

For your team

A client portal
Every order with its checks, pack time and photos, plus your rates and monthly usage.
Evidence for disputes
The label scan, item checks and photos stay on the order for when a claim comes in.
Your own keys and webhook
Create API keys and set where results are sent, without waiting on us.

One API in, one webhook out.

Send orders with a signed request and get packing results back the same way. Keys and webhooks live in your client portal.

  • Signed with HMAC-SHA256 in both directions
  • Send an order as often as you like
  • Failed deliveries retry for 24 hours
POST /api/v1/ingest/orders
x-hub-key-id: hub_pk_…
x-hub-timestamp: 1767225600
x-hub-signature: sha256=…

{
  "orders": [{
    "externalId": "10482",
    "orderNumber": "#10482",
    "customer": { "name": "Ana Ruiz" },
    "items": [{ "externalId": "1", "name": "Starter kit", "quantity": 2 }],
    "services": { "coldPack": true, "inserts": 1 }
  }]
}

Per-order pricing that drops as you grow.

Your tier is set by monthly order volume. Receiving, storage and value-add services are on the full schedule.

Starter

Under 500 orders a month

$3.25

first item, per order

$0.50 each additional item

  • Order photo $0.15 add-on
  • Same-day cutoff 12 PM
Minimum
$500/mo
Onboarding
$499

Growth

500 to 1,999 orders a month

$2.95

first item, per order

$0.45 each additional item

  • Order photo included
  • Same-day cutoff 2 PM
Minimum
$1,250/mo
Onboarding
$299

Scale

2,000 to 4,999 orders a month

$2.65

first item, per order

$0.40 each additional item

  • Order photo included
  • Lot close-up included
  • Same-day cutoff 2 PM
Minimum
$4,500/mo
Onboarding
Waived

Enterprise

5,000+ orders a month

$2.35

first item, per order

$0.35 each additional item

  • Order photo included
  • Lot close-up included
  • Pack video included
  • Same-day cutoff 3 PM
Minimum
$12,000/mo
Onboarding
Waived
Full fee schedule

Questions

How do our orders get to you?+

Your store sends each order to our order API, signed with a key you create in your client portal. Send the whole order every time; sending it again just updates it. If your platform can make an HTTPS request, it can connect.

What comes back when an order is packed?+

A signed webhook to your store listing which items were checked, anything backordered, how the shipping label was matched, the packaging used and the pack time. Photos and video are included when your plan has them.

Are packing photos included?+

Packing photos are included from the Growth tier up, and a per-order add-on below it. Lot close-ups and pack video are available on every tier. Without photos, every order is still label-scanned and item-checked, and those checks still reach your store.

What does it cost?+

Per-order pricing by monthly volume, shown above, with the full fee schedule on the pricing page. We confirm your exact rates before you start.

What happens after we apply?+

You get a client portal login straight away. We review the application and book a call; once you are approved, the portal unlocks your API keys, webhook settings and order history.

Ready to hand off the packing?

Apply now